Privacy Policy

Last updated: 24.10.2026

1. General

At Sivil Toplum İşleri (www.siviltoplumisleri.com) we care about the privacy of our visitors and customers. This Privacy Policy explains how the information you share while using our website, contacting us and purchasing our services is collected, used, shared and protected. For details on the processing of personal data, please see our Personal Data Protection Notice; for our use of cookies, see the Cookie Policy.

2. Information we collect

  • Contact information: name, organization, e-mail address, phone number and message content you send via the contact form, e-mail or phone.
  • Order and billing information: name / organization name, billing address, tax office and tax number (or national ID number), purchased service, amount and order history.
  • Payment information: Your card details are not processed or stored on our website; payments are handled through the secure infrastructure of the licensed payment institution iyzico. We only receive the transaction result and order information.
  • Automatically collected information: IP address, browser and device information, pages visited and usage data obtained through cookies.

3. How we use information

  • To respond to your requests, prepare offers and communicate with you,
  • To provide the purchased service, conclude and perform the contract and manage subscriptions,
  • To complete payments, issue invoices and meet legal retention obligations,
  • To keep the website secure, prevent misuse and improve service quality,
  • With your explicit consent, to send information and announcements about our services.

4. Payment security

All payments on our website are protected by 256-bit SSL encryption and processed via iyzico Ödeme Hizmetleri A.Ş. with your bank's 3D Secure verification. Card number, expiry date and security code are never seen, recorded or stored by Sivil Toplum İşleri.

5. Sharing of information

We do not sell or rent your personal information. It may only be shared to the extent necessary to provide the service with: the payment institution (iyzico), hosting and e-mail service providers, our accounting and financial advisors, and competent public authorities upon request.

6. Retention

Information is kept for as long as required by the purpose of processing and the periods set out in applicable legislation (for example 10 years under tax and commercial law), after which it is deleted, destroyed or anonymized.

7. Your rights

Your rights under the Turkish Personal Data Protection Law No. 6698 and how to exercise them are described in the Personal Data Protection Notice.

8. Changes

This policy may be updated when necessary. The current version is always published on this page.

9. Contact

Zirve İletişim Danışmanlık - Ali Karakaş (Sivil Toplum İşleri) Address: Mimar Sinan Mah. İsmail Dümbüllü Sok. No:18 D:1 Üsküdar / İstanbul E-mail: [email protected] Phone: 05326124613